AVAYA Cloud - Formation - Creative Technology Solutions
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Join Our Cloud

Formation is a team of Avaya cloud experts that were instrumental in helping Avaya launch its mid-market cloud services in to Europe. Based in the heart of London, Formation delivers Avaya cloud solutions globally.


We help clients migrate their traditional on premise Avaya systems in to the cloud, enabling them to protect their Avaya investment, whilst taking advantage of cloud services.

Digital Transformation

Our Avaya platforms are changing the way that businesses consume UC and CC applications.

Commercial Benefits

Save up to 70% off new hardware through our Avaya cloud migration program.

Save up to 50% on your current communication spend.

Simple cost per user per month pricing model.

Inclusive local, national and mobile calls.*

Free up capital for other IT projects.

Fix your monthly comms spend.

Flexible contracts and pay as you go options.

Retain existing handsets whilst receiving all of the benefits of Avaya cloud.

*subject to terms

Solution Benefits

Private cloud instance dedicated to your business.

A single platform scaling to 3,000 users.

Pay as you grow - quickly connect new users and offices.

Fully elastic service to cater for variations in staffing levels.

High resilience with business continuity built in.

Application and device security delivered through HA firewalls and SBCs.

24/7 core support and monitoring as standard.

Simple migration to the cloud for existing Avaya estates.

Open APIs for Dev Ops.

Feature Benefits

Inbuilt audio conferencing and web collaboration.

Wide range of integrations including Skype4Business, Salesforce and Google Chrome.

Mobile first strategy - connect from anywhere across a choice of mobile or desk top apps.

Web based soft phone.

IM and presence.

PCI compliant call recording.

Video as a service with Skype4Business integration.

Outlook integration.

International number management solution.

Web based system administration.

Sign Up To Join Our Avaya Cloud Webinar

As part of our client content programme, Formation is pleased to announce new webinars focused on cloud communications and smart working. They each bring different insights in to two areas of the communications market. The first, Migrate Your Telephone Estate To The Cloud, is focused on the cloud communications market in general. It is designed to help companies understand the nuances of cloud and discover how it can form part of a communications strategy. The second workshop, Smart Working, focuses on the end user and discovers how the right technologies deployed well can play a major part in helping to define a flexible working environment.


Whether you are planning an office move, are looking at virtualized services, or simply want to understand the state of the market, you will find both webinars of benefit.


Please join us to learn about how Formation and Avaya can help you migrate your communications to the cloud, please register below.