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Latest News Updates

I’m one of those sad Technology Journalists that gets excited when a new term pops up in the industry. So, when Mike Wheadon, Business Development Director at Formation Tech, suggested we had a chat around OptiChannel contact centres, I bit his hand off. My first question...

Is anything in tech sexier than blockchain right now? Probably not. Everyone’s interested in distributed ledgers and their potential to reinvent money, share ownership and tuna fishing (seriously, Google it). In fact, at the end of last year, analyst Gartner said blockchain had been the most searched-for...

Picture the scene, it's the end of a long summer and all over the UK, parents are busy driving their adult children back to university.  They are all thinking the same thing: what happened to all the stuff? A generation ago, returning students struggled under the...

Formation Tech is a relatively new provider in the communication space, dedicated to delivering “flexible” cloud communication solutions to the mid-market. This disruptive business aims to carve a competitive area for themselves in the mid-market space, by offering Avaya-based cloud solutions that suit the individual...

A strange thing is happening to offices run by Silicon Valley companies. The big tech players are re-thinking their work environments. How? By concealing the very tech that made them so successful. Look at Dropbox’s recently-opened Austin HQ. It’s all leather sofas, swirly carpets and bookshelves. It...

Avaya built its empire on the back of tech that underpins the modern contact centre. Is it now time to re-think the concept entirely? One of the most dramatic – and surprising – ways digital technology has changed society can be seen in the way it...

Listen to our podcast where we get an update from Formation Tech about their work in the cloud communications world   UC Today - Out Loud Out Loud: UC Awards 2018 - The Foundation of Formation Tech November 05, 2018 Patrick Watson As part of the submissions for the inaugural UC...

Patrick is joined by Ioan MacRae, the Managing Director of Avaya UK, and Mark Tyers and Dan Cholerton, who are the co-founders of Formation Tech, to review the GITEX technology mega show [audio mp3="https://formationtech.co.uk/content/uploads/2018/10/out-loud-the-future-is-here-avaya-and-formation-tech-at-gitex-2018.mp3"][/audio] UC Today - Out Loud Out Loud: "The Future is Here" Avaya and Formation...