How AI links crop spraying and the contact centre
Avaya thinks artificial intelligence can transform the call centre. We believe it can power a smarter workplace. Come and visit us at UC Expo to find out how...
14 May, 2018
Avaya thinks artificial intelligence can transform the call centre. We believe it can power a smarter workplace. Come and visit us at UC Expo to find out how...
What’s human hacking? And vishing? And what’s the deal with Teams? Head to UC Expo in this month for the answers. This year's UC Expo show is so close you can almost touch it with your augmented reality data glove. For anyone in the European UC business, this is...
It’s 2011, and WebRTC (Web Real-Time Communication) is considered the communications technology of the year. Fast forward to the present day and WebRTC is being merrily trumpeted as the next-big-thing. So far, so ‘tech-hype-monster-never-takes-off’ snooze-fest. Like many ‘revolutionary’ technologies, WebRTC has been promising to up-end corporate communications for...