Case Study

Anthony Nolan

Anthony Nolan, a prominent UK charity at the forefront of fighting blood cancer, relies heavily on efficient communication tools to facilitate their life-saving work.

Anthony Nolan case study

In this story

Facing outdated video tech, Anthony Nolan sought Formation Tech's expertise for an upgrade, reducing costs and integrating with Microsoft Teams seamlessly.

CHALLENGES

Anthony Nolan's meeting rooms were equipped with video technology that lagged behind modern collaborative tools like Microsoft Teams and Zoom and was temperamental. This led to a poor user experience and increased IT workload.

 

APPROACH

Formation Tech’s strategy involved a detailed audit of the existing AV systems and a discovery phase that understood the charity's unique requirements. Formation Tech implemented an upgrade that utilised much of the existing hardware, thereby saving costs, and added key components to ensure native integration with Microsoft Teams. Furthermore, as part of this upgrade the existing hardware was brought up to standard software and firmware versions and incorporated into a monitoring platform.

 

OUTCOMES

Anthony Nolan’s teams are now able to conduct their critical work with the support of a fully integrated, efficient, and reliable meeting room experience, backed by the dedicated support of Formation Tech.

The revamped meeting rooms now feature:

  • Seamless Microsoft Teams integration for straightforward meeting management.
  • Proactive IT monitoring for reliability.
  • User-friendly technology that minimized downtime and enhanced meeting efficiency.
37% reduction in IT Support Tickets

37%

reduction in IT Support Tickets

100% increase in room satisfaction

100%

increase in room satisfaction

1 standardised platform offering a consistent user experience

1

standardised platform offering a consistent user experience

100% uptime, leading to uninterrupted service

100%

uptime, leading to uninterrupted service

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