As a part of our weekly vlogs, we had lots of requests from our customers asking about what’s needed to turn Microsoft Teams into your phone system. We listened to your feedback. In this video, our Director Mike Wheadon and Head of Technology Mike Gilroy-Scott will help you understand how to take advantage of the full Teams stack and how to turn your Teams Application into your phone system.
Microsoft Teams is increasingly becoming the de facto communications application used by SME’s and Enterprises alike. Whilst a vast number of businesses rely on the Teams application every day for IM, video and collaboration, many still run their voice through a separate PBX. For some businesses there may be a good strategic reason why they have decided not to incorporate voice into Teams, however for many the efficiencies gained by having a single communication platform is compelling.
By bringing voice into your Teams application you can Call to and from Teams, Outlook, or a mobile device, let others know when you’re available, on a call, or out of the office.
We hope you enjoy and if you have any questions, please do reach out to a member of the team.