As a part of our weekly vlogs, we had lots of requests from our customers asking about call recoding and call reporting options from a compliance perspective if you turn Microsoft Teams into your phone system. We listened to your feedback. In this video, our Director Mike Wheadon and Head of Technology Mike Gilroy-Scott will help you understand everything about call recording and call reporting when you consider Microsoft Teams Direct Routing as your voice phone system.
Microsoft Teams is increasingly becoming the de facto communications application used by SME’s and Enterprises alike. Whilst a vast number of businesses rely on the Teams application every day for IM, video and collaboration, many still run their voice through a separate PBX.
What are the call recording and call reporting options when you consider Microsoft Teams Direct Routing as your voice phone system?
Watch the video to learn it all. We hope you enjoy and if you have any questions, please do reach out to a member of the team.