Microsoft Teams & O365 - Monthly Learning Webinar

What are Microsoft Teams Monthly Learning Webinars?


Each session is broadly broken down in to 3 sections:


Teams Focused topics – in each session we discuss a specific topic such as options for connecting Teams to the public telephone network, how to integrate compliant call recording, how to transition a business to Teams voice and best practice approaches to support your end users.


New Teams features – we also highlight some of the latest Microsoft features that we think companies should know about to get the most out of Teams.


Ask The Experts – we always finish with an Q&A session so people can ask any questions they wish around either the topics and features covered in the session or general questions they have.

What did we cover in this session?

Teams Voice – all the considerations:


  • Part of the 4 pillars to the modern workplace –  4 pillars
  • Difference between direct routing, calling plans and carrier connect
  • Network readiness – talking about the way Teams uses the internet instead of traditional VLANs and cross-connects needed for VoIP
  • Cover off what things should be done on the network as people now heading back to offices and making sure it can cope
  • Teams Recording options – different levels for compliance
  • Teams reporting options – Clobba vs inbuilt Power Bi module
  • Third-party integration for direct routing such as CC, on-prem SBC’s, legacy PBX etc
  • Team’s training and adoption options and considerations
  • Handsets and headsets considerations – noise cancelling, boardrooms, video


Watch the video to learn it all. We hope you enjoy and if you have any questions, please do reach out to a member of the team.

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