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+44 (0)20 3866 1750 Microsoft Teams Webinar: 86% of your users are suffering in silence. Find out why and how you can help them. https://youtu.be/ZJavRMQKu_o It’s no secret that Microsoft Teams grew from 22m monthly active users in November 2019 to 270m today, with Microsoft now providing the gateway to the working...

+44 (0)20 3866 1750 Microsoft Teams - Are your users suffering in silence? MICROSOFT: USING AI, ANALYTICS, AND BIG DATA TO OPTIMISE MICROSOFT TEAMS USER EXPERIENCE IN A HYBRID WORLD We’ve all been there! You are due on a crucial client call, a one on one with your boss...

+44 (0)20 3866 1750 Formation Monthly Learning Webinar - November 2021 https://youtu.be/Vz0PDqddA_k The next great disruption is Hybrid Work — are you ready? We’re on the brink of the next great disruption: the move to hybrid working. With over 40% of the global workforce considering leaving their employer this year,...

+44 (0)20 3866 1750 Formation Monthly Learning Webinar: The next great disruption is Hybrid Work — are you ready? What are Microsoft Teams Monthly Learning Webinars?  Each session is broadly broken down in to 3 sections: Microsoft updates - in each session we discuss latest feature releases to ensure you...

Traditionally, Contact Centre vendors have built their empires on the back of tech that underpins the modern contact centre. Is it now time to re-think the concept entirely? One of the most dramatic – and surprising – ways digital technology has changed society can be seen...

Everyone is excited about artificial intelligence. But right now its benefits are seen only by the very largest organisations. The good news is that off-the-shelf tools are coming…In the 1984 film The Terminator, James Cameron imagined a world in which intelligent machines ruled the world....

Right now, within a mile of where you’re sitting, a consultant is selling someone a ‘digital transformation’ project. In many ways it’s an easy sell. Digital’s good - no one wants to be analogue. And change is always positive. Right…?Unfortunately, like most snake-oil selling, it’s...

Unified communications tools give people more freedom at work. They can decide their hours. Even their location. But which people? Until recently UC powered self-determination was only for those near the top. No longer...

Henry Ford said: “If you always do what you’ve always done, you’ll always get what you’ve always got.” He could have been talking about smart working. Today’s UC tools make it easy to reinvent your workplace – but only if you have the courage to...